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How can we help you?


Which countries are you able to send my goods to?

You will find an overview of the shipping countries and shipping costs here. We currently do not offer shipping to countries that are not on the list. There is no delivery to islands and mountain stations. If your country is not listed in the table below, please contact us. We will be happy to give you a personal quote.

For delivery within Germany, we charge a flat rate of EUR 7.50 per order with parcel shipping. From an order value of EUR 70 and up we will deliver within Germany free of shipping charges.

Original Volkswagen certificates and data sheets are delivered free of charge. Our products can currently be shipped to the following countries.

Which shipping methods are offered?

Shipping is carried out by our service provider UPS or, if necessary, by a freight forwarding agency.

How long does delivery take?

The delivery time is 2 to 5 working days for deliveries within Germany, 4 to 10 working days for deliveries abroad and for deliveries by sea freight outside Europe up to 6 to 8 weeks, each beginning on the day after the declaration of acceptance is sent in accordance with Section 3.7. of our General Terms and Conditions.

Can I pick up the goods in Wolfsburg?

Only the Volkswagen Classic Parts administration building is located in Wolfsburg. We send all orders exclusively from our central warehouse in Hessen to your delivery address.

Is it possible to collect the goods myself?

Your spare parts order will be delivered conveniently to the address you provide. It is not possible to collect the goods personally.



Your request couldn't be solved in the help section, then feel free to contact us by e-mail. 
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Contact form

You could not find a spare part or have questions regarding our product range? Or do you have any technical difficulties using our website? Just fill in our contact form and we will help you as soon as possible.