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🧡 Only from 10.06. - 30.06.24: Get your 10% discount* with the code ‘Bus24’. 🧡

How can we help you?

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Ordering

How do I search for an item?
How can I reserve an item for a later order?
Are there any shipping charges for my order?
 

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Shipping

Which countries are you able to send my goods to?
Which shipping methods are offered?
How long does delivery take?

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Payment

Which payment methods does the shop offer?
Is it possible to purchase on account?
How do I pay in advance (bank transfer)?
 

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Certificate & Data Sheets

What is a Volkswagen certificate?
What is a Volkswagen data sheet?
How long does it take to create the documents?

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Return

How can I make a complaint?
How and when can I return the item?
How will the credit amount be reimbursed?
 

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Customer Account

How can I make a complaint?
How and when can I return the item?
How will the credit amount be reimbursed?
 

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Further Informationen

Where can I find repair guides?
Where can I find the General Terms and Conditions?
Where can I find the imprint?
 

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E-Mail

Your request couldn't be solved in the help section, then feel free to contact us by e-mail. 
We are looking forward to your message. 

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Contact form

You could not find a spare part or have questions regarding our product range? Or do you have any technical difficulties using our website? Just fill in our contact form and we will help you as soon as possible.