Accessibility Statement

VOLKSWAGEN GROUP Original Parts Logistics, Sales & Services GmbH (OTLG) is committed to ensuring digital accessibility for people with disabilities. We continuously improve user-friendliness for all and apply the relevant standards (WCAG 2.2, BITV, and the EN 301 549 standard) for accessibility. This statement on digital accessibility applies to the website published at https://www.volkswagen-classic-parts.com/ of VOLKSWAGEN GROUP Original Parts Logistics, Sales & Services GmbH (OTLG).

Conformance Status

The website is currently not fully compliant with the technical requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 and the Barrier-Free Information Technology Ordinance (BITV 2.0).

Non-Accessible Content

The following content is not accessible because it does not conform to the underlying harmonized standard EN 301 549:

• On multiple pages, there are images without alternative text. Navigation with screen readers to these images is hindered. | WCAG: 1.1.1
• On all pages, there are links without link text. | WCAG: 4.1.2
• On one page, there is a list item that is not part of a list. | WCAG: 1.3.1
• On all pages, the contrast between text and background is too low. | WCAG: 1.4.3
• On some pages, there are form fields without labels. Navigation with screen readers to these form fields is hindered. | WCAG: 4.1.2
• On some pages, there are buttons without labels. Navigation with screen readers to these buttons is hindered. | WCAG: 4.1.2
• On one page, there are headings that lack labels or contain the aria-hidden attribute, making them inaccessible to screen readers. | WCAG: 1.3.1
• On some pages, tables are not correctly structured. Not all table data are associated with table headers, making it unclear which content belongs to which header. | WCAG: 1.3.1
• On multiple pages, a parent element lacks appropriate child elements. This can confuse screen reader users, as content is expected but not present. | WCAG: 1.3.1
• On some pages, elements with the aria-hidden attribute are focusable, making them accessible to assistive technologies even though they should be hidden. | WCAG: 4.1.2
• On one page, the values of 'role' attributes are invalid and not recognized by screen readers. | WCAG: 1.3.1
• On some pages, elements assigned a role lack the necessary attributes, which may cause screen readers to not interpret them correctly according to their role. | WCAG: 4.1.2
• On multiple pages, elements have duplicate aria IDs, complicating navigation with screen readers. | WCAG: 4.1.2
• On one page, there are lists containing elements that do not belong in lists, which may cause improper output by assistive technologies. | WCAG: 1.3.1

This statement was created on June 11, 2025. It was prepared using the Eye-Able® technology of Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/. Web Inclusion GmbH has undergone all machine-checkable verification steps.

Feedback and Contact Information

Do you have any comments or notices regarding barriers on this website? Please contact us. We will inform you about existing barriers and any exceptions we have made. We aim to respond to your questions as quickly as possible, but no later than six weeks in accordance with legal requirements. Thank you for your Feedback.

 You can contact us at the following address:

VOLKSWAGEN GROUP Original Teile Logistik, Vertrieb & Services GmbH (OTLG)
Dr. Rudolf-Leiding-Platz 1
34225 Baunatal
juliane.schroeter@volkswagen-otlg.de

Dispute Resolution Body

Note regarding § 36 VSBG: We do not participate in and are not obliged to participate in a dispute resolution procedure before a consumer arbitration board.